When a Phishing Attack Hit Our Workspace: Recovery, Lessons, and New Security Practices
When you hear about phishing attacks in the news, it always feels like something that happens to “other companies.” That’s exactly how our team used to think—until it happened to us. The experience shook our confidence, disrupted our daily workflow, and forced us to reimagine how we protect sensitive information. In this post, I want to share our journey through a phishing incident, how we managed Google Workspace breach recovery , the lessons we learned, and the security practices we now live by. The Day It Happened It started with a seemingly harmless email that mimicked a common vendor we often deal with. The subject line looked routine, the branding in the email was convincing, and one of our team members clicked the link without second-guessing it. Within hours, we noticed unusual login attempts across multiple Google Workspace accounts. Our inboxes were flooded with security alerts. Files were being accessed in Google Drive that had no reason to be touched. Worst of all, we reali...